FAQ
Team Challenges
- Can I join more than one challenge?
- If I complete a class twice, do I earn double the points?
- What happens if I miss a Team Challenge workout?
- Where will I be able to see posts from the other members in my challenge?
- I signed up for a Team Challenge! When will I know what team I’m on?
- How do I leave a Team Challenge?
Your Account
- How do I change my profile picture?
- Where can I find my stats?
- How do I give Aaptiv feedback?
- How do I log in?
- How do I change my email and password?
- How do I delete my account information?
Trainers & Workouts
- How do I filter workouts?
- Where do I find the maternity workouts?
- How do I modify a workout?
- Why do classes and programs leave Aaptiv?
- Who are the Aaptiv trainers?
- Can I contact an Aaptiv trainer directly?
Aaptiv Coach
- How do I log a non-Aaptiv workout?
- How do I add or remove a healthy habit?
- How do I edit my fitness profile?
- How do I modify which days of the week I want to work out?
- Where can I find my streak?
- Where are my downloaded workouts?
Billing & Cancellations
Subscriptions
- How do I purchase an Aaptiv subscription?
- What are your different subscription offerings?
- How do I change my subscription?
- Why do I have to give my credit card information for a free trial?
- Why did my subscription renew?
- Why did I get charged for a yearly subscription after my free trial?
About Aaptiv
- Can I access Aaptiv around the world?
- Contact Us
- What is Aaptiv?
- Who is Skyfit?
- I want to work at Aaptiv! How do I apply?
- How do I get involved with the Aaptiv Community?