How do I cancel my subscription?

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12 out of 15 found this helpful

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20 comments
  • Hi Olaide - Thanks for your feedback! We currently do not offer images or videos. Many of our Members have been asking for this, and I can assure that we are actively thinking about it. I can confirm that your subscription has been canceled, and you will not be charged. You're all set!

  • I ageee it is too hard to follow by hearing I would like to end my trial and cancel the subscription thank you

  • I sent an email to support@aaptiv.com requesting cancellation. Can you please confirm? thanks

  • Hi Emma! I have responded to your email regarding the cancellation request. Feel free to respond to that email, if you have any questions.

  • I sent an email cancelling as well. I agree that pictures or videos would be extremely helpful.

  • Hi Sue! I can confirm that your subscription has been canceled, and you will not be charged. Your account will expire on November 10th.

  • Hi, i didn't subscribe for any program. i want to cancel my account. they charged me for yearly subscription which i don't want. I want my money back. thanks

  • Hi Anusha! I apologize for any confusion. I see that a member of our support team has responded to your email. Feel free to follow up with any questions!

  • Please cancel my subscription! I did not enjoy having no images with the program. I signed up on a Thursday and would like my subscription cancelled before I am charged for being under 48 hours. Thank you.

  • Hi McKenzie! I see that someone from our support team has responded to your email. Feel free to reach back out if you have any other questions. We're happy to help!

  • Hi Molly! I apologize for any confusion. One of our team members will get back to your support email shortly. Thanks for your patience!

  • I sent an email to cancel mymembership, I just started 1/18 and tried to cancel 1/22 but it says my membership is until 2020. Please confirm that I will not be charged for the membership after just 4 days when it is advertised a 7 day free trial period.

  • Hi Kristen - A member of our support team will respond to your email shorty. Thanks for your patience!

  • Why isn’t there a feature that works to cancel instead of having to post on here and hope someone sees it?

  • Hi! I applied for my trial and have been charged for one full year on my credit card. This was through iTunes Store . I need the money back and cancel my subscription. I have already written an email yesterday . Kindly expedite the procedure

  • Hi Apoorva - I see that one of our team members has gotten back to your email. Feel free to respond if you have any questions!

  • I sent an email to cancel my subscription but no reply as yet. But I DID get an email to tell me I was being billed on the 21st. Please assist.

  • I would like to cancel my subscription and the automatic $99.00 charge added to my credit card. I signed up with the free trial and do not wish to purchase an actual membership. Please remove the $99.00 charge from my credit card.

  • Awaiting response to my tickets about cancellation and refund. Not seeing a chat function. Can someone please touch base?

  • Please, please cancel my subscription. I signed up for a 30 day free trial and DO NOT WISH TO CONTINUE!!

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