Why did I get charged for a yearly subscription after my free trial?


Our yearly subscription plan includes a 7-day free trial. Unless you cancel at least 48 hours prior to the end of the trial period, your yearly subscription begins automatically. You are charged $99.99 for your subscription that begins on day 8 and lasts for one year. Your subscription will automatically renew yearly unless you cancel during the year.

3 out of 4 found this helpful


1 comment
  • I am beyond angry about this. I never consented to this nor did they send any warning emails saying this would happen. I only wanted the monthly service and was charged 100 WITHOUT MY CONSENT. I need a refund IMMEDIATELY. now I don't want ANY version of the service! What terrible customer service.

Please sign in to leave a comment.