How to reset your password Aaptiv Support Updated May 08, 2017 11:53 Follow To reset your password, tap the "forgot password" icon in the app or visit our website. Just tap the small question mark next to the password field in the app or reset your password here. If you have any other questions, just let us know. Related articles How to change subscription plans on iOS How to change subscription plans on Android What's the cost of a subscription? How do I redeem a promotional code? I have another question... Comments 0 comments Article is closed for comments.