If you registered on our website (www.aaptiv.com) or through a promotion, you must contact us at email@example.com to cancel your subscription. The request must be made at least 24 hours prior to your renewal date, as we do not issue refunds for requests that are made after you have been charged.
If you signed up for Aaptiv through your iTunes account or through the Google Play Store, please follow the below instructions to cancel. Note, if you do not see Aaptiv when you open your App Store subscriptions, this means you signed up through the website and you must contact firstname.lastname@example.org to proceed.
iOS Instructions (see attachment for a visual):