If you signed up for Aaptiv through our website or through a promotion:
Contact us at email@example.com to cancel your subscription. The request must be made at least 24 hours prior to your renewal date, as we do not issue refunds for requests that are made after you have been charged.
If you signed up for Aaptiv through your iTunes account:
On your iPhone,
1. Go to Settings > [your name] > iTunes & App Store.
2. Tap your Apple ID at the top of the screen.
3. Tap View Apple ID. You might need to authenticate your Apple ID.
4. Tap Subscriptions > Aaptiv > Cancel Subscription.
* Note: if you do not see Aaptiv in your list of subscriptions, this means you signed up through the website and you must contact firstname.lastname@example.org to cancel.
If you signed up for Aaptiv through the Google Play Store:
On your Android phone,
1. Open the Google Play Store
2. Tap Menu > Account > Subscriptions.
3. Find the subscription you want to cancel.
4. Tap Cancel.