How to request a refund from Apple.
1. Visit reportaproblem.apple.com.
2. Enter the Apple ID and password used when you subscribed to Aaptiv. Click Sign In.
3. After signing in, choose Report a Problem which is located next to "Aaptiv."
4. Choose the problem/reason from the menu and complete the refund request. You can find more information on this topic on Apple's website.
If you have any additional questions or need assistance, just let us know.