How to turn off Auto Renewal Aaptiv Support Updated August 23, 2017 18:23 Follow If you signed up through the Aaptiv website, please contact us here to turn off auto-renew. If you signed up through the Apple App Store, follow the steps below: 1. Go to the Settings on your iPhone (not in the Aaptiv app), then click iTunes & App Stores. After click on your Apple ID and tap view. 2. Type in your Apple ID password and under subscriptions, click "Manage" and tap the subscription you would like to manage. Select Aaptiv. 3. Turn off Auto Renewal which will cancel your subscription. Related articles How to change subscription plans on Android How to request a refund from Apple How to change subscription plans on iOS What's the cost of a subscription? Contacting a trainer Comments 0 comments Article is closed for comments.