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To cancel your subscription, please follow the steps below:
- From your iPhone's home screen, open Settings. Tap iTunes & App Store.
- Tap your Apple ID at the top of the screen.
- Tap View Apple ID. You might need to sign in or use Touch ID.
- Tap Subscriptions. (You might need to swipe down for it.)
- Select Aaptiv.
Note: If you don't see a subscription but are still being charged, make sure that you're signed in with the correct Apple ID.
- Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.
Please refer to Apple's website for more information about subscriptions.
To cancel Aaptiv on your Android device:
- Launch the Google Play Store on your Android device or sign in here on your computer.
- Click My apps & games.
- Choose Subscriptions and select the Aaptiv app.
- Select Manage Subscription.
- Select Cancel. Then, select Yes to confirm the cancellation.
If you have any other questions, please contact us here.
If you signed up on the Aaptiv website, just contact us here and we’ll take care of the rest!