Your Account

• How do I log in?
• How do I change my email and password?
• How do I delete my account information?
• How do I unsubscribe from Aaptiv emails?
• What is Restore Purchase?
• What devices do you support?

Billing & Cancellations

• How do I cancel my subscription?
• What is the "Cancel Anytime" policy?
• How do I add or change my payment information?
• How do I get a receipt for my charges?
• How do I request a refund?

Subscriptions

• How do I purchase an Aaptiv subscription?
• What are your different subscription offerings?
• How do I change my subscription?
• Why do I have to give my credit card information for a free trial?
• Why did my subscription renew?
• Why did I get charged for a yearly subscription after my free trial?

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Trainers & Workouts

• Who are the Aaptiv trainers?
• Can I contact an Aaptiv trainer directly?
• What kinds of workouts will I find on Aaptiv?
• How often do you add new classes to the app?
• How do I download a workout to my phone?
• Can I tell how difficult a workout is before taking it?

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About Aaptiv

• Contact Us
• What is Aaptiv?
• Who is Skyfit?
• I want to work at Aaptiv! How do I apply?
• How do I get involved with the Aaptiv Community?
• Can I share Aaptiv with my friends and family?

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